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Schedule
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Introduction & welcome
Chris Pearce
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How to win stakeholders and
influence processes
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Use your words: the importance of clear writing
in product development
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Break
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Say what? A content design story
told by a product designer
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Unexpectedly obvious
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Designing good services
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Lunch
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Workshops
The workshops run concurrently. Choose the one that’s best for you.
Workshop places are available on the day on a first-come, first-served basis so it’s a good idea to have a back-up workshop in mind in case your first choice is full up.